BILINGUAL MEDICATION ASSISTED TREATMENT (MAT) CASE MANAGER
Prevention Point Philadelphia (PPP) is a multi-service public health organization dedicated to promoting health, empowerment, and safety for communities affected by drug use and poverty. PPP meets drug users where they are, providing information and access to resources with dignity and respect. Using a harm reduction approach, PPP offers low threshold, culturally sensitive, non-judgmental services to address the health and social service needs of drug and hormone users and sex workers in Philadelphia. PPP promotes harm reduction through sterile syringe exchange, mobile medical care, referrals to social services, and prevention case management services.
At least a bachelor’s, preferably a masters, degree in social work, or a related field.
Minimum two years’ experience working in the drug & alcohol field, preferably with medication assisted treatment.
Experience facilitating psycho-educational groups is preferred.
Must be bilingual (Spanish).
Bilingual MAT Case Manager Position Overview:
The MAT Case Manager will be working with clients who are enrolled in PPP’s Stabilization, Treatment, and Empowerment Program (STEP) and receiving medication-assisted treatment such as buprenorphine film (Suboxone) or extended release naltrexone injections (Vivitrol). The Case Manager will need to work collaboratively with clients to assess medical and psychosocial needs and to implement goals around their physical and behavioral health, housing, and psychosocial supports.
Duties & Responsibilities:
1. Through internal referrals from other PPP programs, and through active recruitment on-site at the Syringe Exchange Program, recruit clients for STEP.
2. Thoroughly assess participant readiness for and appropriate modes of treatment using evidence-based assessment tools.
3. Facilitate regular psych-educational check-ins/groups that explore drug use, relapse prevention, recognizing triggers, and building coping skills.
4. Conduct treatment, medication initiation, and adherence discussions with clients at regularly scheduled STEP sessions.
5. Engage clients in meaningful and frank discussions about risk behaviors, including overdose and relapse risk. Help STEP clients identify triggers and supports to use to prevent and overcome relapse.
6. Conduct client interviews to assess for medical and psychosocial needs. Use these assessments to inform participant goals in the program. Provide face-to-face, goal-directed care coordination sessions and linkage and adherence counseling.
7. Refer and link clients to appropriate mental health services and encourage adherence to appointments.
8. Coordinate client referrals to support groups, medical care, legal assistance, public benefits, identification procurement, and other supportive services.
9. Coordinate referral to primary medical care, especially HIV primary care and Hepatology care. Conduct treatment and medication initiation and adherence discussions with clients at regularly scheduled sessions.
10. Actively participate in supervision, team, and staff meetings.
11. Keep accurate and comprehensive charts on clients, including information on client interviews, counseling sessions, referrals, and submit paperwork in a timely fashion. Perform data entry on a monthly basis using internal data bases, Evaluation Web, and CareWare.
12. Work in a fast-paced environment and assist with additional operational needs including drop-in center coverage and answering the agency telephone.
13. Perform other duties as assigned by supervisor.
How to apply: Please send a cover letter and resume to [email protected] with Bilingual MAT Case Manager as the subject. No calls will be taken for this position.
Job Title: Housing Case Manager
Reports To: Housing and Outreach Coordinator
Prevention Point Philadelphia (PPP) is a multi-service public health organization dedicated to protecting the health and welfare of the homeless, drug users, sex workers, and the uninsured. Using a harm reduction approach, PPP offers culturally sensitive, non-judgmental services to address the health and social service needs of drug users and sex workers in Philadelphia. PPP meets people where they are, providing information and access to resources with dignity and respect. PPP promotes harm reduction through mobile medical care, sterile syringe exchange, referrals to social services, and comprehensive prevention case management services.
The Housing Case Manager will assist in the operation of PPP’s expanding housing services program. They will support residents of PPP’s emergency housing program in developing housing plans and assist them in accessing other necessary resources. This work will build on PPP’s expertise in identifying and working with individuals who face addiction and/or homelessness. The housing case manager will work with individuals to identify housing related goals and action plans as well as linkage to necessary medical care, drug treatment, and benefits services. They will also assist the case management team in addressing the housing needs of clients in our medical, drop-in, and medication assisted treatment programs.
Job Duties and Responsibilities:
- Conduct brief assessments to identify individuals’ short term needs and qualification for housing placements.
- Manage client files on paper and in the Homeless Management Information System (HMIS) database.
- Assist individuals who meet criteria in accessing housing placements including emergency shelter, safe haven, Journey of Hope, rapid re-housing, and other placements as available.
- Coordinate with other PPP staff and programs to link clients to necessary medical, substance use, and public benefits needs.
- Collaborate with referral service providers including assessment centers, housing programs, Office of Homeless Services (OHS), and Department of Behavioral Health (DBH).
- Work with nighttime shelter staff to address resident issues in a timely manner. Meet with residents as needed to discuss safety planning, shelter expectations, and other concerns related to residency.
- Assist with outreach and re-linkage for those who have left housing placement
- Actively participate in supervision, team, and staff meetings
- Participate in leadership team on-call rotation
- Work in a fast-paced environment and assist with additional operational needs including drop-in center coverage and answering the agency telephone.
- Other duties as assigned by supervisor
Please note that this job may require working staggered, non-traditional hours including evenings.
- Skill in communicating effectively with a variety of people of different backgrounds
- Strong computer and professional writing skills
- Ability to use a harm reduction approach to housing and addiction
- Dynamic, creative, flexible, able to learn and adapt in a changing environment
- Ability to work independently and as part of a team
- Bilingual (Spanish) strongly preferred
- At least two years’ experience with communities impacted by homelessness, poverty, substance use, and/or HIV/AIDS.
- Knowledge of Philadelphia homeless and housing services
- Knowledge of Philadelphia behavioral health and drug treatment systems preferred
- Demonstrated commitment to advocacy and social justice, particularly as related to harm reduction, poverty, and homelessness
- This position includes the normal physical demands of a community-based health program, including lifting/moving up to 25lbs, bending, and carrying. Other physical requirements include walking and standing for long periods and sitting for up to 30 minutes.
- This position is exempt from the overtime provisions of the Fair Labor Standards Act
How to apply:
Please send a cover letter and resume to [email protected] with Case Manager as the subject line. No calls will be taken for this position.
Department: Prevention Services
Job Title: 1502 Program Coordinator
Reports To: Prevention Services Coordinator
The 1502 Program Coordinator will focus on increasing HIV and HCV testing, connection to care, and health education for participants that are eligible for 15-1502 testing through PPP’s drop-in center, syringe exchange program, and clinical programs. 15-1502 is a CDC funded testing a linkage program in partnership with Philadelphia FIGHT. 15-1502 focuses on testing black/African American men 18-54 who are at high risk of contracting HIV via unprotected sex with men or injection drug use. As part of the 15-1502 program, PPP will be implementing a social networking recruitment model. People come to Prevention Point, in majority, through our drop-in center. We regularly see anywhere from 125 to 200 people daily. Many people coming in our doors have the need for on the spot services not specific to any other program PPP has. Engagement in testing services provides a bridge between the drop-in and other PPP services.
PPP testers are expected to recruit participants for testing, deliver results, and work with case management on other client concerns, which include, but are not limited to: linkage to primary medical care, behavioral health care, Naloxone training, help accessing public benefits, referrals to other outside agencies and their services, questions about best harm reduction practices and linkage (if appropriate) to other PPP services. Responsibilities include promotion and administration of HIV and HCV testing and counseling; provide positive clients with internal referrals to care; collect and enter data.
Duties and Responsibilities:
- Supervise day-to-day activities for 15-1502 progress toward program goal
- Manage the social networking program of 15-1502
- Conducts confidential and anonymous HIV and HCV testing and counseling in the PPP building as assigned.
- Recruits participants for Comprehensive Risk Counseling and Services (CRCS) at PPP’s Harm Reduction Services Drop-in Center, PPP’s weekly mobile outreach sites, the STEP Clinic, and the syringe exchange program (SEP), and identifies HIV-positive individuals who have been out of medical treatment for over 100 days and refers them to PPP’s Care Outreach Case Management.
- Perform face to face risk assessments with clients, obtaining medical, demographic, and consent information.
- Assemble follow-up plans for participant who test reactive for HIV and/or HCV with client and other members of support team while ensuring confidentiality. Administer post-test counseling for those who test non-reactive.
- Provide information and referrals, including appropriate follow-up and monitoring of related activities, and reassessment as needed.
- Actively participates in team meetings and bi-weekly staff meetings.
- Adheres to Prevention Point’s harm reduction approach (meeting people where they are & withholding judgment about choices they make, etc.).
- Maintains the standards of accurate and complete recording and reporting of program activities. Completes routine data entry. Records and submits required reports and documents in a timely manner.
- Completes routine administrative duties including filing, shredding, collating, stocking, inventory, and other operational needs.
- Upholds policies and procedures for HIV and Hepatitis C testing in accordance with standards set by PPP, AACO, and the Office of Additions Services.
- Performs other duties as assigned by supervisor.
- Excellent oral communication skills – both one-on-one and for group presentations
- Skill in communicating effectively with a variety of people of various socio-economic and educational backgrounds.
- Ability to use a harm reduction approach with drug users and sex workers.
- Dynamic, creative, flexible, able to learn and adapt in a changing environment.
- Ability to work independently and as part of a team.
- Ability to meet the physical requirements of conducting street outreach for 3 hours per week.
- Excellent written communication and organizational skills.
- Basic computer skills (Windows/Microsoft Office Word, Excel, PowerPoint).
- At least two-years work experience with communities impacted by HIV/AIDS, substance use, poverty, and/or homelessness.
- Bilingual in English and Spanish (preferred)
- Direct service experience with one-on-one counseling and group facilitation experience preferred.
- AACO HIV Counselor certification (preferred)
- Knowledge of Philadelphia social service and medical systems.
- Knowledge of HIV prevention
- At least 1-year experience supervising others (preferred)
- Available for off-site testing events and educational presentations as appropriate, including evening and weekend events.
- Demonstrated commitment to advocacy and social justice, particularly as related to harm reduction, HIV/AIDS, poverty, and homelessness.
- This position includes the normal physical demands of a community-based health program, including lifting/moving up to 25 lbs, bending, and carrying. Other physical requirements include sitting for long periods, standing for up to 30 minutes and walking short distances.
- This position requires travel to outreach locations within Philadelphia and the ability to work out-of-doors for up to 3 hours.
How to apply:
Please send a cover letter and resume to [email protected] with 1502 Program Coordinator as the subject line. No calls will be taken for this position.