Department:               Housing

Job Title:                     Bi-Lingual Housing Case Manager

Reports To:                 Housing Coordinator

Organizational Summary:

Prevention Point Philadelphia (PPP) is a multi-service public health organization dedicated to protecting the health and welfare of the homeless, drug users, sex workers, and the uninsured. Using a harm reduction approach, PPP offers culturally sensitive, non-judgmental services to address the health and social service needs of drug users and sex workers in Philadelphia. PPP meets people where they are, providing information and access to resources with dignity and respect. PPP promotes harm reduction through mobile medical care, sterile syringe exchange, referrals to social services, and comprehensive prevention case management services.

Position Overview:

The Housing Case Manager will assist in the operation of PPP’s expanding housing services program. They will serve a dual role – supporting residents of PPP’s emergency respite program in developing housing plans and engaging homeless and unstably housed individuals through PPP’s drop-in and assisting them in accessing necessary resources. This work will build on PPP’s expertise in identifying and working with individuals who face addiction and/or homelessness. The housing case manager will work with individuals to identify housing related goals and action plans. They will also assist the case management team in addressing the housing needs of clients in our medical, drop-in, and medication assisted treatment programs.

Job Duties and Responsibilities:

  1. Conduct brief assessments to identify individuals’ short term needs and qualification for housing placements.
  2. Assist individuals who meet criteria in accessing housing placements including emergency shelter, safe haven, Journey of Hope, and rapid re-housing.
  3. Coordinate with other PPP staff and programs to link clients to necessary medical, substance use, and public benefits needs.
  4. Complete all necessary paperwork and data collection including entry of every encounter with individuals into client charts, the case management log, and online databases.
  5. Collaborate with referral service providers including assessment centers, housing programs, Office of Homeless Services (OHS), and Department of Behavioral Health (DBH).
  6. Assist with outreach and re-linkage for those who have left housing placement
  7. Actively participate in supervision, team, and staff meetings
  8. Participate in leadership team on-call rotation
  9. Work in a fast-paced environment and assist with additional operational needs including drop-in center coverage and answering the agency telephone.
  10. Other duties as assigned by supervisor

Please note that this job may require working staggered, non-traditional hours including evenings.

Skills Required:

  • Skill in communicating effectively with a variety of people of different backgrounds
  • Strong computer and professional writing skills
  • Ability to use a harm reduction approach to housing and addiction
  • Dynamic, creative, flexible, able to learn and adapt in a changing environment
  • Ability to work independently and as part of a team

Minimum Qualifications:

  • Bilingual (Spanish)
  • At least two years’ experience with communities impacted by homelessness, poverty, substance use, and/or HIV/AIDS.
  • Knowledge of Philadelphia homeless and housing services
  • Knowledge of Philadelphia behavioral health and drug treatment systems preferred
  • Demonstrated commitment to advocacy and social justice, particularly as related to harm reduction, poverty, and homelessness


Other Requirements:

  • This position includes the normal physical demands of a community-based health program, including lifting/moving up to 25lbs, bending, and carrying. Other physical requirements include walking and standing for long periods and sitting for up to 30 minutes.
  • This position is exempt from the overtime provisions of the Fair Labor Standards Act

Please send a cover letter and resume to [email protected] with Case Manager as the subject. No calls will be taken for this position.