Our Medical Case Managers establish long-term relationships with clients and work closely with them to coordinate medical and behavioral health care.

Medical Case Management (MCM) is a program for people living with HIV/AIDS that offers supportive, one-on-one case management services within a harm reduction framework. Our Medical Case Managers specialize in working with people who inject drugs, are unhoused, or face other challenges that make them especially vulnerable and in need of extra support managing their HIV care. 

Case Managers establish long-term relationships with clients and work closely with them to coordinate medical and behavioral health care, navigate complex bureaucratic systems to access benefits and services, create individualized care plans, and support clients in meeting their goals. We also educate and empower clients to advocate for themselves and their needs in medical settings and in everyday life. 

  • Medical Case Managers are available at the main Prevention Point building Monday through Friday, 9am to 5pm 
  • Our program is integrated with other Prevention Point services including Testing, Hepatitis C care, Medication Assisted Treatment, Syringe Services, and Homeless Outreach
  • We offer bilingual services in English and Spanish
  • We are currently accepting new clients in this program

To learn more, please contact:

Shane Nieves, MCM Coordinator
Pronouns: They/Them
Phone: 267-252-0595
Email: shane@ppponline.org

Dolores Berrios-Reyes, Case Manager
Pronouns: She/Her
Phone: 267-438-5762
Email: doloreberrios-reyes@ppponline.org

Tiffany Rodriguez, Case Manager
Pronouns: She/They
Phone: 267-707-1197
Email: tiffany@ppponline.org