Medical Case Management (MCM) offers supportive, one-on-one case management services within a harm reduction framework. Our medical case managers specialize in working with people who inject drugs, are unhoused, or face other challenges that make them especially vulnerable and in need of extra support managing their health and wellness.
Case managers establish long-term relationships with clients and work closely with them to coordinate medical and behavioral health care, navigate complex bureaucratic systems to access benefits and services, create individualized care plans, and support clients in meeting their goals. We also educate and empower clients to advocate for themselves and their needs in medical settings and in everyday life.
- Medical case managers are available at the main Prevention Point Philadelphia (PPP) building Monday – Thursday, 9 am – 5 pm and Friday, 12 – 5 pm
- MCM is integrated with other PPP services including Testing, Hepatitis C and HIV care, Medication for Opioid Use Disorder (MOUD), Syringe Services, and Homeless Outreach
- We offer bilingual services in English and Spanish
Contact Shane Nieves to inquire about eligibility for enrollment for MCM services:
Shane Nieves, MCM Coordinator
Pronouns: They/Them
Email (quickest response): shane@ppponline.org
Phone: 267-252-0595
If you are looking for more general case management services, such as receiving benefits, getting an ID, or finding shelter, please refer to Drop-in case management services.